What Our Legal Framework Covers
Our terms exist to protect both sides of every account relationship. When you open an account and fund it through GCash, Maya or InstaPay, you enter an agreement that spells out how deposits are processed, how withdrawals are verified and what happens if a dispute arises.
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Jurisdiction matters here: availability depends on local law, and we apply Philippine-specific rules wherever they are relevant to your account and your transactions. We do not share your payment or identity data with third parties outside of what verification and fraud-prevention require. Any transaction you complete
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through InstaPay carries the same data-handling obligations as one made by bank transfer — your wallet details are used only to clear the transaction and are not stored beyond the retention period set in our privacy policy. If our terms change in a way that affects
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how your account works, we notify you before the change takes effect. Reading these terms in full is the clearest way to understand your rights, the limits of our liability and the steps available to you if something goes wrong.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.